Mobile Application Privacy Policy
Version Number: Hustl_App_Privacy_v1
Effective on: 01 July 2024
Welcome to Morehustl Limited’s Privacy and Data Protection Policy (“Privacy Policy”).
PLEASE READ THIS PRIVACY POLICY CAREFULLY.
1. Introduction
At Morehustl Limited (“we”, “us”, or “our”) we are committed to protecting and respecting your privacy and Personal Data in compliance with the United Kingdom General Data Protection Regulation (“GDPR”), the Data Protection Act 2018 and all other mandatory laws and regulations of the United Kingdom.
This Privacy Policy applies to the Hustl App(“App”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the Hustl App to access our Service.
Our service (hereinafter referred to as “Hustl” or our/the “Service”) includes access to and use of the Hustl App to:
– Access your orders by connecting sales channels to the Hustl platform
– Access couriers for purchasing shipping labels
2. Data Controller
Your Data Controller Morehustl Limited is your Data Controller and responsible for your Personal Data. We are not obliged by the GDPR to appoint a data protection officer and have not voluntarily appointed one at this time. Therefore, any inquiries about your data should either be sent to us using the contact details at the bottom of this Privacy Policy.
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
3. Data we collect
We collect the following data:
Personal Data:
– First name
– Last name
– Email address
– Sender Address
Company Data:
– Company name
– VAT number
– International shipping numbers
4. How we collect your Data
We may obtain your data from different sources:
– Directly from you
– From our partners and service providers
5. How we use your Data
We collect your data to:
– Enable you to register and access the platform
– Enable you to access your orders and view order details
– Enable you to buy shipping labels
– Improve our App and/or Service
– Notify you of important updates to our service
– Notify you of your bill amount
– Comply with legal requirements
6. Data Retention
We will only retain your Personal Data for as long as reasonably necessary to fulfil the purposes we collected it for. We may retain your Personal Data for a longer period than usual in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
7. Data Security
We implement robust security measures to protect your personal information from unauthorised access, alteration, and disclosure. Any Personal Data collected by us is only accessible by a limited number of employees who have special access rights to such systems and are bound by obligations of confidentiality. If and when we use subcontractors to store your data, we will not relinquish control of your Personal Data or expose it to security risks that would not have arisen had the data remained in our possession. However, unfortunately no transmission of data over the internet is guaranteed to be completely secure. It may be possible for third parties not under the control of Morehustl Limited to intercept or access transmissions or private communications unlawfully. While we strive to protect your Personal Data, we cannot ensure or warrant the security of any Personal Data you transmit to us. Any such transmission is done at your own risk. If you believe that your interaction with us is no longer secure, please contact us.
8. Age limit for our users
You must not use our Service unless you are aged 18 or older. If you are under 18 and you access our Service by lying about your age, you must immediately cease use. An age limit has been imposed on our application due to the age restrictions of third-party services we are linked to.
This Service is not intended for children and we do not knowingly collect data relating to children.
9. Data Sharing and Disclosure
We may share your information with:
– Third-Party Service Providers: To facilitate order access, shipping label production and payment processing.
– Legal Authorities: If required by law or to protect our legal rights.
We may also share Personal Data in the event of a change in control, acquisition, or licensing of our business or technology. If Morehustl Limited is sold or transferred, your Personal Data may be transferred to the new entity. In all other cases, your data remains protected under this Privacy Policy.
10. Sharing information outside the UK
Where necessary, we may transfer personal information outside of the UK. When doing so, we comply with the UK GDPR, making sure appropriate safeguards are in place. Please contact us for more information.
Where necessary, our data processors may share personal information outside of the UK. When doing so, they comply with the UK GDPR, making sure appropriate safeguards are in place. Please contact us for more information.
11. Legal Basis
There are a number of justifiable reasons under the GDPR that allow collection and processing of Personal Data. These are:
– Consent – Certain situations allow us to collect your Personal Data, such as when you tick a box that confirms you are happy to receive communication from us, or ‘opt in’ to a service.
– Contractual Obligations – We may require certain information from you in order to fulfil our contractual obligations and provide you with the promised service.
– Legal Compliance – We’re required by law to collect and process certain types of data, such as fraudulent activity or other illegal actions.
– Legitimate Interest – We might need to collect certain information from you to be able to meet our legitimate interests – this covers aspects that can be reasonably expected as part of running our business, that will not have a material impact on your rights, freedom or interests. Examples could be your address, so that we know where to deliver something to, or your name, so that we have a record of who to contact moving forwards.
12. Your rights regarding your personal data
Under data protection law, you have rights including:
– Your right of access – You have the right to ask us for copies of your personal data.
– Your right to rectification – You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
– Your right to erasure – You have the right to ask us to erase your personal data in certain circumstances.
– Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal data in certain circumstances.
– Your right to object to processing – You have the right to object to the processing of your personal data in certain circumstances.
– Your right to data portability – You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.
– Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.
You don’t usually pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.
If you wish to make a request under any of these rights, please contact us at https://hustl.app/support
13. Changes
We are constantly working to improve the Services we provide. Therefore, we may make changes to this Privacy Policy from time to time to reflect this. We will notify you of any major changes before they take effect and update the date and version of this Privacy Policy. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Privacy Policy by your continued use of the Services after the date such revised Privacy Policy is posted.
14. Contact
If you have any questions about our Privacy Policy, please contact us via our support page at https://hustl.app/support, email us at hello@hustl.app or via post at:
Morehustl Limited
Belmont Suite,
Paragon Business Park,
Chorley New Road,
Horwich,
Bolton,
BL6 6HG
